You already have Lucatec® Mask licenses and want to upgrade them?

By Using the following form you can request a personalized shop link. The link will be sent via email and directs you to a prepared shopping cart of our online shop.

A description of the required fields can be found under the form. If you need more information or help please contact us.

Some of the form fields are marked as required for checking your existing license and for creating of a shop link:

  • Email address: If possible please enter here the email address used for the purchase of your license.
  • Licensee and license key: Enter here your license information, you can find it in the email from This email address is being protected from spambots. You need JavaScript enabled to view it. received after your purchase.
  • User count: Enter here the desired user count. If it is higher than the current one the resulting shop link will include the purchase of new licenses resepctively.
  • Edition and activation mode:  If you wish to change your license besides the upgrade you can enter this also in this form. Possible additional costs for license changes will be integrated in the shop link. If you do not wish any license changes please enter here your current edition (standard and enterprise) and activation mode (network or local).
  • For entering more addtitional information please use the notes field at the end of the form.